The Ring Camera users spotted a mysterious login sparking hacking fears. The panic is spreading among Ring Camera users after reports about a strange login showing up in their account histories.
The alerts are starting to surface on Thursday, July 17, and those are dated May 28, 2025. The Ring Camera users, who are logging into their accounts from devices like Windows 11, Chromebook, and generic browsers, are spotting the login issue.
The strange login issue is raising the fear that their Ring accounts might have been hacked.
Various social media platforms have exploded overnight, including TikTok. On TikTok, users are posting urgent warnings to check the Ring login history as soon as possible. One user posted a video that shows multiple unknown device entries; the video has already generated millions of views.
On Reddit, various users shared screenshots of suspicious entries, and some users reported more than a dozen different logins without explanation.
On Friday morning, July 18, in a statement on Facebook, the Amazon-owned company confirmed that there was no hack. Rather, a back-end system update is happening on old devices to appear as if they have logged in on May 28. The company added that the system update also temporarily wiped out some device levels. So, users’ new phone or tablet appears new and unfamiliar to them.
Ring said that they are aware of a bug that incorrectly displays the prior login date as May 28, 2025. In some cases, the device names are appearing as “Device name not found”. The company added that there had been no compromise of Ring’s system.
Multiple users said that they spotted logins from locations or operating systems they had never accessed. So, this incident is raising questions that Ring has to publicly address.
One Redditor has listed 11 devices from macOS, Safari, and some unknown iPads, while he has been using only an iPhone.
The concerns of Ring’s customers were not diminished by Ring’s post. The social media platforms are flooded with comments criticizing the company.
In response to them, the Ring Camera further explained the issue, saying that the devices the users see listed in their Authorized Client Devices were the devices that they had previously logged into their account with.
The Ring also added that those could include devices that the users no longer use.
However, the Ring users were not satisfied with the Ring’s response. The users called out the company over alleged irregularities.
One user wrote, “Ring, this is not true”. The user added that there were devices that they never used.
Another user wrote, “Unacceptable Ring”. The user added that the dates were not only May 28, but is June 25, July 10, and so on.
